About Us

Who We Are

Bristan Group offers a complete spectrum of innovative taps, showers and accessories for domestic, commercial and industrial specifications. Our product ranges are available in a range of styles and price points to suit every application – from luxury homes and hotels, hospitals and schools, to student accommodation and leisure centres.

With more than 75 years of combined design and engineering expertise, Bristan Group’s two most established brands – Bristan and Heritage Bathrooms – have been making bathroom products in the UK since the 1970s. Now  your favourite bathroom brands are coming together to give you greater choice and flexibility.

Bristan Group have our own UKAS accredited lab located in our Midlands’ production centre to guarantee the integrity of every product we make and ensure each one meets our exacting quality standards. This attention to detail and consistent quality has positioned Bristan Group as a trusted supplier to the plumbing trade for more than 40 years. 

But being a trusted supplier takes more than just innovative and high-quality products, it takes a commitment to service and ensuring the needs of our customers and partners come first. That’s why Bristan Group offers its partners an award-winning technical and after sales service, plus next day delivery on all of our products (if ordered by 4pm).

Our next day delivery customer promise was first made by Bristan Group back in 1994. It stands strong today, with 99.3% of products in stock at any one time.

We are committed to innovation and quality. That’s why we have introduced a new extended 10-year guarantee on our Bristan bathroom and kitchen taps and Heritage bathroom taps. This guarantee even includes the cartridge, for complete peace of mind. 

And we make sure our products are available when you need them. So, it’s no wonder that nine out of ten UK installers use Bristan and our taps and showers are fitted in one in five British homes.



In proud affiliation with: 
CIC (Construction Industry Coalition)

The CIC is a group of leading organisations across the construction industry, united by the vision of an industry that reflects the communities it builds for. Organisations work together to enhance the impact of their individual talent initiatives, by fostering collaboration and establishing a network to share knowledge and resources across the industry, and co-creating solutions that will make a difference. Our CEO Jen Cassidy sits on the board and is co-chair of the Elevate women’s network and our Procurement Director Niki Harvey is a member of the steering group. Bristan Group plays an active part in webinars, discussion panels and the annual conference.

Builders Merchants Federation (BMF)

The Builders Merchants Federation (BMF) is a trade association for all businesses, merchants and suppliers, large and small, operating in the building materials' supply chain in the UK and Ireland. They foster business-friendly conditions for the sector and to help strengthen members businesses through essential services and support through training, networking, business support, market insights and government influence.

Bathroom Association

The Bathroom Association is the UK’s most influential community of clients, designers, manufacturers, suppliers, merchants, distributors, retailers, plumbers, builders and electricians actively protecting, progressing and promoting every aspect of the bathroom for the benefit of all. By bringing the collective force of the bathroom industry together they drive market growth and understanding by giving members the facts and figures needed to succeed in a competitive global market. They aim to raise industry standards by ensuring quality, safety and satisfaction remain the absolute priorities; and increase impact by sharing best practices, shaping industry standards and informing government policy for greater sustainability.

Cookie Settings

By clicking the button "Accept all cookies", all categories of cookies will be activated. In the cookie settings you can edit your settings and tailor your cookie preferences. You can find further information about our cookies under cookie guidelines and privacy policy.