The Bristan Group story began in 1977, built on a simple ambition: to make life easier for our customers. Almost 50 years later, that same commitment continues to shape everything we do.
Bristan Group History Timeline
1977 – Bristan Founded
1985 – Heritage Bathrooms Founded
1994 – Next Day Delivery Introduced
2006 – Bristan Group Formed
2014 - Bristan Test Lab gained ISO:17025 & WRAS Accreditations
2017 – Bristan 40th birthday
2016 – Bristan becomes UK’s number 1 brand for Taps and Showers
2024 – Solar Panels installed at Bristan head office
2025 – Jen Cassidy becomes CEO
2025 – Heritage Bathrooms 40th birthday
2026 – Bristan launches Lifetime Guarantee
2026 – Bristan Group wins Gold for Best DEI and Bronze for Internal Comms at the 2026 EXA awards
2026 – Bristan Group is acquired by FM Mattsson Group
Bristan Group became part of FM Mattsson group in July 2026 and today, Birch Coppice remains at the heart of our operation and is home to our award-winning customer experience team. Whether customers need installation advice, quick maintenance guidance or help finding the right solution, our team is on hand to provide expert, practical support.
