Meet The Team

Our management team’s consistent vision is to have the best taps, showers and bathroom brands and they believe it is our people who maintain our enviable position as the industries number one. That’s why they have inspired everyone, in every corner of our business, to be the best they can be.
Martin Mongan - CEO

Martin joined Bristan Group as CEO in February 2021, bringing with him over 25 years of industry experience and an enviable track record in leading brilliantly-effective sales, customer, and business strategy. As CEO, Martin is responsible for the long-term direction and maintaining a culture of innovation and agility, as Bristan Group continues to grow and deliver its promise to keep life flowing. An industry veteran, Martin started his career at his family’s retail bathroom business before going to take on senior roles at both Kohler Mira and Jacuzzi UK and eventually joining Hansgrohe in 2012. Among his many achievements, Martin led the successful transformation of the Hansgrohe business into a leading brand in the showroom and specification channels, having delivered exponential growth in terms of revenue and profit.

Jen Cassidy – Chief Commercial Officer

As Chief Commercial Officer, Jen leads our marketing and product teams, trade and consumer sales teams, our award-winning customer service team along with our IT, transformation and project management teams. She brings over 20 years of experience, primarily with manufacturing organisations, with half this spent in the bathroom industry holding senior commercial roles at Plumb Centre and at Kohler Mira where she was a member of the executive leadership team. Jen has responsibility for driving the strategic direction of the company, putting customers at the heart of everything the business does. She also champions our Bristan Operating System (BOS) which is how we do business and ensures that we are all on the same page and with the same vision, working towards the same goals.

Andy Jackson - Chief Financial Officer

Andy Jackson was appointed Chief Financial Officer of Bristan Group in July 2023. He has 15 years of experience in Finance working with large corporate entities during his time with PricewaterhouseCoopers and his time in industry. Prior to his appointment with Bristan, Andy worked as Group Finance Director at Highbourne Group (formerly the P&H division of Travis Perkins plc), and brings with him four years’ experience of the industry from a customer point of view. As CFO Andy is responsible for the financial management and business review of the Group. He is a member of the Group’s Executive Leadership Board. Andy is also a member of the ICAEW. He attended Lancaster University where he obtained a BA (Hons) in History, and he also holds an LLB and BVC from Nottingham Law School.

Ian Hansell – Vice President of Sales

Ian is a brilliantly passionate leader and established industry name having worked at Bristan Group for more than 27 years. As Vice President of Sales, Ian heads up all sales and business development opportunities as part of the Group’s progressive growth plans. During his many years at the business, Ian has built up a reputation for driving market share across the board and played a key role in maintaining Bristan’s number one position as the largest supplier of taps and showers in Great Britain. He continues to deliver this through his friendly approach, unmatched expertise, and commitment to delivering a ‘customer first’ experience every time.

Nicky Melling - Channel Director Consumer

Nicky Melling joined Bristan Group as Channel Director Consumer in September 2023. She has over 20 years’ experience in Sales and Marketing roles, primarily senior sales leadership roles within DIY manufacturing organisations. Prior to joining the Bristan Group, Nicky spent 15 years with Crown Paints, part of Hempel, leading a team across the retail division, managing customer own brands, coupled with a market leading branded portfolio. She is a passionate, driven, customer focused, sales leader. Nicky now heads up a team which is responsible for the strategy driving profitable, sustainable, growth within the Consumer Channel for the Bristan Group.

Chris Taylor - Product Director

Chris joined the Bristan team in late 2012, as a Design Engineer, before progressing into his first management role with us 4 years later. He is an accomplished engineer with over 30 years of product design and development experience in manufacturing companies large and small. Chris now directs our product insights, product management and product engineering teams. He is responsible for product strategy, portfolio management and end-to-end NPD delivery, leading his team to drive growth in our product vitality index through our insights-led new product roadmap.