Social Media Manager

Position Full Time, Permanent, Hybrid.

Salary: Competitive

Location: Hybrid (minimum two days per week in Tamworth, Staffordshire)

About Bristan Group

Bristan Group is a leading name in the bathroom and plumbing industry, known for quality, innovation, and trusted brands like Bristan and Heritage Bathrooms. We’re passionate about building connections with our customers—from professional installers to homeowners—and we’re looking for a talented Social Media Manager to help us grow our digital presence and drive real business impact.

About the Role

We’re seeking an experienced, commercially minded Social Media Manager to lead social media and influencer marketing activity across Bristan Group.

You’ll be responsible for developing and executing paid and organic social strategies that boost engagement and reach while supporting our broader brand objectives. A key part of your role will be building and nurturing strong communities of installers (plumbers and bathroom fitters), increasing brand consideration, and fostering advocacy for Bristan. You’ll also drive consumer awareness and purchase through our retail partners, both online and in-store. 

Working closely with our brand team, you’ll use customer insights to create compelling social content and campaigns. This is an exciting opportunity for someone who is confident across all major social platforms, understands how social media drives brand building and commercial goals, and thrives in a collaborative environment.

Key Responsibilities

- Develop and implement social media strategies targeting key audiences for Bristan, Heritage Bathrooms, and Bristan Group. 

- Grow reach, engagement, and followers across social channels for both installer and consumer audiences. 

- Build and nurture engaged installer communities for the Bristan brand. 

- Drive installer consideration, usage, and advocacy for Bristan products. 

- Increase consumer awareness, consideration, and purchases through key retail partners. 

- Leverage influencers in key customer segments to boost brand awareness and advocacy. 

- Maximise brand-building opportunities via Retail Media. 

- Support the delivery of key brand messages and campaigns.

What We’re Looking For

- Proven experience in social media management and influencer marketing with a strong track record in both organic and paid activity. 

- Confidence and experience using all major social platforms to achieve business objectives. 

- A commercial mindset, with an understanding of how social media supports brand growth and community engagement. 

- Excellent communication skills and the ability to work collaboratively with cross-functional teams. 

- Experience in B2B or trade-focused communities is a plus, but not essential. 

- A creative, proactive approach with strong analytical skills to measure and optimise performance.

What We Offer

- A hybrid working model, with flexibility to work remotely part of the week. 

- The chance to make a real impact on well-known brands in a growing industry. 

- Opportunities for professional development and career progression. 

- A supportive, collaborative team environment. 

- Competitive salary and benefits package.

If you’re a social media expert with a passion for building brands and communities, we’d love to hear from you. Please submit your CV and a brief cover letter outlining your relevant experience and why you’re interested in joining Bristan Group.

Bristan Group are proud to be an equal opportunities business, committed to promoting diversity and inclusion in all aspects of our operations. We welcome applications from all backgrounds.

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